IT Support in Sydney : Sydney IT Service

We want you to know we are serious about your privacy

2way Technology is committed to protecting your online privacy while providing you with the most useful and enjoyable Web experience possible. While you can use many features of 2way Technology's website anonymously, you are required to provide personal information to gain access to some of our premium content and services.

How we collect and use personal information

Registering for membership on 2way Technology gives you access to all the sites information and features. Some of the information required is your name, e-mail address, telephone number, company name and postal code. With your approval, we occasionally send e-mail communications to notify you about important changes to the site, new services and special offers from us. If you would rather not receive these e-mail notifications, you can indicate that preference and you chose to 'opt-out' at any time.

If you enter a contest or respond to a promotion, we may ask for your postal address so we can notify contest winners and deliver promotional products. When you enter this information, we may save it in your member profile so that you won’t have to enter it again. Occasionally we may also send you postal mail to notify you about important changes to the site, new services and special offers from us and select 2way Technology partners. If you would rather not receive such information via postal mail, you can indicate this to us at any time.

How we protect your personal information

All personal data you enter on 2way Technology is encrypted with secure server software (SSL) that encodes the information before your Web browser software sends it to us. The SSL software decodes the data only after it reaches our server, meaning hackers can’t snatch any of your personal information while it is in transit. Once the data reaches our site, the same state-of-the-art security software we use to guard all of our company’s essential business data protects your personal data as well.

In addition to using the most secure technology available, we work tirelessly to make sure that we use any information you provide us only in ways you have approved. We send you only the e-mail you have approved or on your e-mail subscription signup page.

How we use "cookies"

As you probably know, "cookies" are small pieces of information that some websites store on your computer's hard drive when you visit them. Like many other websites, 2way Technology may use cookies to identify members so they don’t have to re-enter a user id and password upon each visit. Most web browsers automatically accept cookies but allow you to modify security settings so you can approve or reject cookies on a case-by-case basis. Even if you do not use cookies, you can still access all of the features on our site by logging in manually with each visit.

What we provide to third parties

While 2way Technology does not provide any third-party access to your personal information except to facilitate your own attempts to register with our partners or receive offers from select partners as mentioned elsewhere in this policy, we may provide third parties with aggregate statistics about our customers, traffic patterns and related site information. This data reflects site usage patterns gathered during customer visits to our website each month, but it does not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.

Obtaining your consent

By using our website, you give 2way Technology permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register at 2way Technology, you authorise 2way Technology to use information you provide to personalise the information we deliver to you and to use your demographic information when calculating aggregate customer data. As a registered member, you give 2way Technology and our agents permission to send you e-mails related to the subscription e-mail services to which you subscribe.
If you are under the age of 18, you must not provide your name, e-mail address or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law.

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Feedback

2way Technology welcomes your questions and comments about our privacy policy. Please use our feedback contact form here.

More Information

For more informaton on the Australian Government's Privacy Guidelines and Spam Act, see http://www.privacy.gov.au/business/index.html).